1. About Us
Quanta Dialysis Technologies Limited (Quanta) is a medical device company that provides haemodialysis products so that patients can carry out haemodialysis in their home or in the clinic.
We are committed to safeguarding the privacy of personal information provided to us. Our Privacy Notice describes the types of personal information we process about you, what we do with your personal information, and why we process it. It also describes the measures we take to protect the security of your personal information. We also tell you how you can reach us to answer any questions you may have about our privacy practices.
2. Scope of Privacy Notice
This Privacy Notice applies in the following circumstances:
• when you request information from us or provide information to us;
• when you or the organisation you work for provide services to us;
• when you apply for a role or work placement opportunity with us;
• when you visit us at seminars, conferences and other hosted events;
• when you visit our website and online services; and
• when you are entered onto our mailing lists to receive publications and other marketing emails (please see section 11 for more information); and
• when we are given your information by contacts in our corporate network.
3. Information Collection
We will collect personal information directly from you. We may also collect personal information from third parties such as your employer, regulatory authorities, other organisations with whom you have dealings, government agencies, recruitment agencies, information or service providers, publically available records and the third parties described in section 5.
We may collect current and historical personal information including your name (including name prefix or title), contact details (such as your postal address, email address and phone number(s)), nationality, identification, gender, organisation, employment, business interests, positions held, special categories of data (such as race and ethnicity, trade union membership, information about health or information, political opinions or religious beliefs), billing and financial information (such as billing address, bank account and payment information) and enquiry/complaint details. We may also collect personal information about your dealings with us, including any contact we have with you in person, by telephone, email or online.
Our offices are protected by CCTV and you may be recorded when you visit. We use CCTV to help provide a safe and secure environment for our visitors and the people who work for us.
When you use our online services, we may collect the following:
• information you provide by completing subscription, registration and application forms (including when you submit material or request further services);
• information you provide to us if you contact us, for example to report a problem or raise a query; and
• details of visits made to our online services such as the volume of traffic received, logs (including, the internet protocol (IP) address and location of the device connecting to the online services and other identifiers about the device and the nature of the visit) and the resources accessed.
If you apply for a job or work placement you may need to provide information about your education, employment, racial background and state of health. Your application constitutes your express consent to our use of this information to assess your application and to allow us to carry out both recruitment analytics and any monitoring activities which may be required of us under applicable law as an employer. We may also carry out screening checks (including reference, background, directorship, financial probity, identity, eligibility to work, vocational suitability and criminal record checks) and consider you for other positions. We may disclose your personal information (including diversity and equal opportunities data) to academic institutions, recruiters, screening check providers, health service providers, professional and trade associations, law enforcement agencies, recruitment analytics and diversity research providers, referees and your current and previous employers. We may also collect your personal information from these parties in some circumstances. Without your personal information we may not be able to progress considering you for positions with us.
4. Use of Your Information
We may use your personal information if:
• it is necessary for the performance of a contract with you or the organisation you work for; or
• necessary in connection with a legal or regulatory obligation; or
• you have provided your consent (where necessary) to such use or the organisation that you work for has obtained your consent (where necessary); or
• we (or a third-party) have a legitimate interest which is not overridden by your interests or your rights and freedoms; or
• we are otherwise required or authorised by law.
We use your information to:
• provide you or the organisation you work for with information about Quanta and its business;
• maintain and develop our relationship with you;
• monitor and analyse our business, products and services;
• facilitate our internal business operations;
• make improvements to our business, products and services;
• comply with our legal and regulatory obligations and requests anywhere in the world, including reporting to and/or being audited by national and international regulatory bodies;
• identify products you may be interested in;
• send you details about our products, services, product news, events and updates (please see section 11);
• protect, establish, exercise or defend legal rights; and
• process and respond to requests, enquiries or complaints received from you.
We may not be able to do these things without your personal information.
We will only retain your personal information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory, internal policy or other business requirements.
5. Disclosure of Your Information
We do not and will not sell, rent out or trade your personal information. We will only disclose your personal information in the ways set out in this notice and, in particular, to the following recipients:
• any of our group companies;
• third party service providers to whom we outsource services, for example archival, auditing, reference checking, professional advisory (including legal, accounting, financial and business consulting), IT support, mailing house, delivery, technology, website, social media, research, banking, payment, customer contact, data processing, insurance, litigation support, data room, marketing and security services;
• third parties with whom we have co-promotional arrangements (such as jointly sponsored events);
• third parties who carry out research and analyses of our products and services on our behalf;
• any third party to whom we assign or novate any of our rights or obligations;
• any prospective investor;
• any prospective buyer in the event we sell any part of our business or assets;
• regulatory authorities, courts, tribunals, government agencies and other law enforcement agencies;
• any other third parties who provide services to us.
6. Sending Your Information Internationally
The personal information we collect from you may be transferred to (including accessed in or stored in) a country or territory outside the European Area (EEA), including to countries whose laws may not offer the same level of protection of personal information as are enjoyed within the EEA. Where we transfer your personal information internationally we will take reasonable steps to ensure that your information is treated securely and the means of transfer provides adequate safeguards.
We take reasonable steps to hold information securely in electronic or physical form and to prevent unauthorised access, modification or disclosure. Our information security policies are supported by a number of security standards, processes and procedures and we store information in access controlled premises or in electronic databases requiring logins and passwords. We require our third party data storage providers to comply with appropriate information security industry standards. All employees and third party providers with access to confidential information are subject to confidentiality obligations.
9. Third Party Sites
Our website contains links to other sites which are controlled by third parties.
Visitors should consult these other sites’ privacy policies and please be aware that we do not accept responsibility for their use of information about you.
10. Your Rights
The privacy laws of the United Kingdom give individuals the right to access, amend or delete their personal information or, in some circumstances, to restrict or object to the processing of their personal information.
If you would like to request a copy of your data, or would like to take steps to exercise your rights please contact us as set out below. We may refuse to provide access and may charge a fee for access if the law allows us to do so, in which case we will provide reasons for our decision as required by law.
In the limited circumstances where you have provided your consent to the collection, processing and transfer or your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
Information we hold about you should be up-to-date and accurate. Please advise us of any change to your information using the contact details set out in section 13 below.
11. If You Do Not Want To Receive Marketing Information From Us
We may contact you by email or by post and send you details about our products, company news and updates (where we have received your consent to do so, or we believe that you may be interested in the material as it relates to similar products or services you have previously indicated an interest in acquiring from us).
If you receive marketing materials relating to our products and services by email or post, you may withdraw your consent for us to send these to you at any time, by sending an email to firstname.lastname@example.org with “unsubscribe” in the subject box. Alternatively, you can let us know your preferences by sending an email to email@example.com.
12. Status of This Privacy Notice
We review this Privacy Notice regularly and reserve the right to revise it or any part of it from time to time to reflect changes in the law or technology practices. It is your responsibility to review the amended Privacy Notice.
13. Contact and Further Information
If you have any questions about this Privacy Notice, or want to submit a written complaint to us about how we handle your personal information, please contact us at:
Quanta Dialysis Technologies Limited, Tything Road,
Alcester, Warwickshire, B49 6EU
Attention: Data Protection Officer Email: firstname.lastname@example.org
You may also have the right to submit a complaint to the relevant supervisory authority in your jurisdiction.
If you make a privacy complaint, we will respond to let you know how your complaint will be handled. We may ask you for further details, consult with other parties and keep records regarding your complaint.
This Privacy Notice was last updated: November 2018